• Free Delivery Worldwide
  • & Customizable
  • Free Delivery Worldwide
  • & Customizable

Get In Touch

We’d Love to Help YOU

    Address

    119-121 Baker St
    1st Floor
    Marylebone, London
    W1U 6RY
    UK

    Address Email

    General email:   contact@bo-stylelab.com

    Order enquiries:  order@bo-stylelab.com

    Press and Marketing:  marketing@bo-stylelab.com

    Don't wait for an answer! Below are frequently asked questions, you may find the answer for yourself.

    Your credit card information is inputted directly into secure server of US based company Stripe. Stripe is an authorised retailer for goods and services provided by www.bo-stylelab.com. Your credit card number is not stored on our website or customer database. The transfer is done via a secure, 128-bit encryption algorithm to ensure a safe, secure transaction.

    Using your credit card online through our handy and secure E-commerce ordering system is as safe as doing buying at your local department store. All credit card information is encrypted and transmitted without risk using our Secure Sockets Layer (SSL) protocol.

    Currently we accept credit card, PayPal and bank account payments through secure payment server. Credit cards and bank payments acceptable:

    • Visa
    • Master Card
    • American Express
    • PayPal

     

    Other acceptable payments are:

    • Pay Pal directly to our PayPal account – paypal@bo-stylelab.com
    • Western Union Money Transfer
    • Direct bank deposit
    • Please email us at hello@bo-stylelab.com if you prefer payment other than credit card.
    • Please include following information in the email so we can process your order without any delays:
    • – list of products you would like to purchase (product SKU and quantity)
    • – Your preferable payment method
    • When we get this information, we will send you invoice and payment instructions.

    If the item is marked in stock, you should be receiving your item within 4 days in Europe, 7 days for the US, Canada, 10 days for Singapore, Australia, Japan and around 15 days for the rest of the world. If the product is made on order, you need to add to the shipping delay the careful and precise manufacture that takes about 2-3 Weeks, why so long you might ask?

    The process of working with exotic leather is complex and involves 5 Steps:

    • Skins Glazing, consisting of continuously and beating the skin with a hand hammer in order to stretch, smooth and rest the leather it in a hot room (45°) to evaporate all humidity, then put in a drying cabin until approved by our supervisor, then come the scales embossing.
    • Cutting: One the skin ready and approved, the skins needs to be cut by hand but before that we need to carefully select which parts of the leather will be use, a real-life puzzle!
    • Spitting, Skiving & Cementing: the skins needs now to be worked on several machine to make it thin and prepare it for lining.
    • Assembling: Every item we made is assembled by the same person during the all process. The leather is crafted, threaded tinted and then sewed by hand.
    • Quality Control: before delivery the product have to undergo its final test to see if it respect Bô’s Value & Root before sending it to its final home.

    Yes, we sell exotic leather products wholesale. Please contact us hello@bo-stylelab.com. All of the products listed at www.bo-stylelab.com are available for wholesale purchases.

    Furthermore, we manufacture customs designs, OEM products to customer specification. You are welcome to place an order for your designs to be manufactured or products to be made with your logo / brand on them.

    Leather products made of animals such as crocodiles, snakes, lizards are different from ones made of cow skin. These animals have special membranes that keep the scales together. Because of these special membranes, the leather products should be cleaned and conditioned more frequently than products made of other animals.

    In order to keep leather products looking new and lustrous, it should be properly cared for. A regular cleaning with clear water, a soft brush and a dry cloth is essential for preserving the life of your leather goods. Take care of your leather. Always keep it in a clean dry place. It will continue to look new and you will enjoy it for a long, long, long time. We don’t recommend using cleaning products or cream, as you may alter your leather colour.

    If you are not satisfied with your purchase you can exchange it within 30 days of order is received. Products are returnable at customer’s expense. Customer is paying actual shipping cost for replacement items.

    All returns should be neatly boxed, in new condition and include a return number indicating date or purchase, order number and reason for return.

    In case if damaged merchandise is received, we will ship replacement item at our cost.

    Contact hello@bo-stylelab.com. See the detailed return policy here: http://bo-stylelab.com/Returnpolicy

    Leather products made of animals such as crocodiles, snakes, lizards are different from ones made of cow skin. These animals have special membranes that keep the scales together. Because of these special membranes, the leather products should be cleaned and conditioned more frequently than products made of other animals.

    In order to keep leather products looking new and lustrous, it should be properly cared for. A regular cleaning with clear water, a soft brush and a dry cloth is essential for preserving the life of your leather goods. Take care of your leather. Always keep it in a clean dry place. It will continue to look new and you will enjoy it for a long, long, long time. We don’t recommend using cleaning products or cream, as you may alter your leather colour.

    None of the skins are from animals only shot down for their skins. All skins used to manufacture our products are legally obtained in full compliance with CITES regulations. Also, most of skins coming from farmed animals to preserve wild life. CITES (the Convention on International Trade in Endangered Species of Wild Fauna and Flora) regulations, allow people and wildlife to co-exist and thrive. We get our supplies from the entire world. Our alligator leathers are from the United States. We never use any illegal leather.

    The darker the colour, the more your strap will be resistant. About the sun and the water, please read the answer to: What leather resists best to the sun, the water sea, the perspiration and humidity?

    Yes of course!  We have more than hundred style and colour different.

    Photos are professionally made, so, the lighting can distort a little from the real colour.  The images are compressed to reduce the upload time. Also, computer performance and adjustment such as True-Tone effect can darken the colours.